THE FOLLOWING TERMS AND CONDITIONS APPLY TO THE ORDERS PLACED BY PHONE, FAX, MAIL, EMAIL OR ONLINE ORDERS. PLACING AN ORDER WITH US CONFIRMS YOUR ACCEPTANCE OF THESE CONDITIONS
All orders should be directed to:
2117 Nw 22 nd St Pompano Beach Florida 33069 USA Tel : (954) 903-7439, Fax : (954) 590-8854
Email : Info@FingerguardUSA.com
Fax, Mail, email and online orders will be carried out in accordance with your written instructions. After we receive your order we’ll send you an invoice to confirm your order. If for any reason we can’t deliver the product you are requesting, a full refund will be issued. We operate an active customer service policy and will endeavor to resolve any failures on our part to the best of our ability.
We reserve the right to revise prices at any time without prior notice. Unless otherwise agreed by us in writing, any price quoted by us is exclusive of shipping and Sales Tax.
4. TERMS OF PAYMENT
All accounts must be settled in full before delivery. Sales Tax will be charged at the appropriate rate for Florida residents. If your item is back-ordered we will notify you and you will not be charged until it is shipped.
Orders or contracts may not be cancelled except with our consent in writing.
6. SHIPPING AND PACKING
Shipping and Packing is charged at our discretion by reference to current freight rates. We reserve the right to revise shipping rates at any time without notice.
Claims in respect to delivery of the wrong products or incorrect delivery must be notified to us in writing within 5 days of receiving the products and in any case before they are fixed, fitted or in any other way used.
All dates quoted for dispatch are estimates only and are not guaranteed. We will endeavor to meet these dates but shall have no liability for any delay in dispatch or delivery.
9. LOSS OR DAMAGE IN TRANSIT
The products should be insured by Buyer to cover any damage or loss during shipping. We are in no way liable for uninsured products.
10. RETURNED GOODS
On standard stock items you have 5 days from date of dispatch to inform us of any problems. Before any products are returned, our consent in writing must be obtained. All refunds will be made in the same form of payment that you used to purchase. Special orders or made to size goods are non-returnable. If goods arrive in a damaged condition you must inform us in writing within 5 days. We will arrange to collect the goods and either replace the goods at no extra charge, or refund in full. All approved returned items are subject to a 10% restocking fee.
If a customer brings to our notice any fault in the quality of our products at any time within one month of purchase we shall replace such faulty products free of charge.
12. DISCLAIMER FOR WEB CONTENT
FingerguardUSA thereafter known as the “seller” makes no warranties or representations with regard to the accuracy, completeness, or suitability of any product or data contained within the site. The data contained in this site may contain inaccuracies or errors. The seller nor anyone involved in the creation or maintaining of this site will be liable for costs or damages in connection with the usage of this site. By using this site you accept that we are not liable without limitation for any claim direct or indirect, damages, viruses, data loss, profit or income loss. All text, graphics, trademarks, logos and design layout of the site are the copyright of the seller or acknowledged respective owners. Any use of the text, graphics, trademarks, logos or design layout of the site without prior written consent is strictly prohibited.
13. PRIVACY AND SECURITY
13.1 WE DO NOT STORE ANY CREDIT CARD INFORMATION ON THE WEB.
Online credit card sales are cleared through a fully secured server direct to authorize.net. As we use a secure clearing facility we do not see or hold your credit details in any way on the Internet. If you order over the phone or by email we will store your details in our office in a secure manner as recommended by the credit clearing house. For further information on online credit card order processing please refer to www.authorize.net security policy. We will ensure that the web site is secure so that you may feel confident that your personal information or transactions will not be interfered with.
13.2 WE DO NOT SELL OR PROVIDE INFORMATION ABOUT YOU TO THIRD PARTIES FOR MARKETING OR ANY OTHER PURPOSES.
We will not send unsolicited commercial email or email you with targeted email for sales, marketing or product information purposes in future unless you have given us your consent.
Our warranty is for 2 years. Installation Instructions must be followed, please contact us if you are not sure about installation. FingerguardUSA will not be held responsible if the product is altered/cut or installed improperly.